RE: Problems with AT&T

["Truman, Michelle, SALES" <mtruman () att com>]

Mohammed, AT&T is working with the vendor on a fix.  It has to be compatible with all other protocols and services 
running in this network. This is not a small network and so these things take a bit of time. It will be done, but 
perhaps not fast enough for you. There's certainly no telling whether the other carrier you reference is using the 
exact same platform as AT&T, or services. We're cautious about these things. 

Michelle Truman   CCIE # 8098
Principal Technical Consultant
AT&T Solutions Center
mailto:mtruman () att com
VO: 651-998-0949 
w 612-376-5137 




-----Original Message-----
From: Mohammed Al Sukkar [mailto:mohammed_al_sukkar () maktoob com]
Sent: Thursday, March 20, 2003 8:05 PM
To: Truman, Michelle, SALES
Cc: nanog () merit edu
Subject: RE: Problems with AT&T 


"Truman, Michelle, SALES Write
> If you are experiencing drops or slow traces, only through the core,
> there is an issue with excessive de-prioritization of ICMP control
> message with a particular router type (vendcor) in the core. End to end
> data flow has not seemed to be affected but trace and ping core
> latencies are looking very wierd. I've been asking customers to use
> trace only for path detail and to use end to end ping for any
> performance data

Problem happen for week and make troubleshoot difficult.  Please call Avici
Support for download the new Software.  Other Carrier have upgrade already.

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