nanog mailing list archives
RE: Sprint NOC? Are you awake now?
From: "Mark Borchers" <mborchers () igillc com>
Date: Fri, 29 Aug 2003 09:21:40 -0500
Sprint's support contact structure is rather specialized, rather than one-size-fits-all. http://www.sprint.net/contacts.html Could you kindly verify that you've tried the right place before sending NANOG to General Quarters? Thanx
I didn't know their NOC number, puck.nether.net is down, normal phone channels lead to voicemail jail. Sorry to disturb your morning but its much easier to complete by 0600 than to have five counties worth of users dialing a phone right next to where you're working. Simon Lockhart wrote:On Fri Aug 29, 2003 at 04:10:27AM -0500, neal rauhauser wrote:I've just upgraded a Cisco 7206 for a customer with a DS3 and we're now ready to take full routes. No one is answeringat support,email has gone unanswered for thirty minutes - if someone at the Sprint NOC is awake please call Neal or Mike at402-426-6136 - we'dreally like to get this done before customers start waking up ...Since when was nanog a way to get in touch with NOCs? Simon -- Simon Lockhart | Tel: +44 (0)1628 407720(x37720) | Si fractumTechnology Manager | Fax: +44 (0)1628 407701(x37701) | non sit, noliBBC Internet Operations | Email: Simon.Lockhart () bbc co uk| id reficereBBC Technology, Maiden House, Vanwall Road, Maidenhead. SL6 4UB. UK-- mailto:neal () lists rauhauser net phone:402-301-9555 "After all that I've been through, you're the only one who matters, you never left me in the dark here on my own" - Widespread Panic
Current thread:
- Atm-t1 8t1-ima Ejay Hire (Aug 28)
- Re: Atm-t1 8t1-ima Charles H. Gucker (Aug 28)
- Re: Atm-t1 8t1-ima Bruce Pinsky (Aug 28)
- Sprint NOC? Are you awake now? neal rauhauser (Aug 29)
- Message not available
- Re: Sprint NOC? Are you awake now? neal rauhauser (Aug 29)
- RE: Sprint NOC? Are you awake now? Mark Borchers (Aug 29)
- Re: Sprint NOC? Are you awake now? Jared Mauch (Aug 29)
- Sprint NOC? Are you awake now? neal rauhauser (Aug 29)