nanog mailing list archives
Re: Customer oversubscription levels
From: Brian <bri () sonicboom org>
Date: Tue, 28 May 2002 14:06:48 -0700 (PDT)
Got to think most customers assume oversubscription. Having been on the provider end of this in a previous life, how it often goes is like this. The customer will think/feel they are not getting what they are paying for. As a result the customer will deliberately try to peg their ckt at the bw you say you are selling them, and if they cannot achieve it, they call you and complain. You at that point need to fix it or risk losing the customer. As you sell higher and higher bandwidth rates, the customer's tolerance, presumably because of what they are paying you, goes down. Brian On Tue, 28 May 2002, Mathew Lodge wrote:
This might be a dumb question, but I can be sure that I'll be told if that's the case, so here goes: What's a good oversubscription ratio for customer traffic to global Internet bandwidth these days? I.e., if you have, say 90megs of bandwidth to other transit providers, how much bandwidth, in aggregate, are you selling to customers -- 90? 450? 900? Do customers care about this? Or do they assume that if they get a T1 to the Internet from you that they have their own T1's worth of non over-subscribed bandwidth to your transit providers? Thanks, Mathew
Current thread:
- Customer oversubscription levels Mathew Lodge (May 28)
- Re: Customer oversubscription levels Brian (May 28)
- Re: Customer oversubscription levels up (May 28)
- Re: Customer oversubscription levels Stephen J. Wilcox (May 28)
- Re: Customer oversubscription levels Arman (May 28)
- Re: Customer oversubscription levels Stephen J. Wilcox (May 28)
- Re: Customer oversubscription levels Arman (May 28)
- Re: Customer oversubscription levels Brian (May 28)