nanog mailing list archives

Re: Qwest Statement (was Re: information on 60 hudson / 140 west st ?)


From: dan kelley <djk121 () yahoo com>
Date: Sun, 16 Sep 2001 21:12:06 -0700 (PDT)



right.  i think that info is form their site.  they
claim that they're working diligently to install new
lines to circumvent 140 west.  what i haven't heard
(and couldn't get them to say) is when they think
they'll have the first coulpe of OC-48s installed. 

dan

--- Sean Donelan <sean () donelan com> wrote:

On Sun, 16 September 2001, dan kelley wrote:
i heard from qwest tonight that verizon was
attempting
to run serveral OC-48s from the 60 hudson st.
facility
to bypass the damaged 140 west street facility. 
has
anyone down in that area heard of any progress on
this
front, or when 60 hudson (or at least qwest's
portion
of it) will be reconnected?

I haven't heard any specific details about the
status
of Qwest's facilities in New York.

This is the statement I've saw from Qwest:

Qwest is committed to being helpful and doing
whatever we
can during this time of national crisis. 

With the September 11 disaster in New York City and
Washington, D.C.,
we want to offer our condolences and extend our
resources to our
business customers in any way we can. We know that
this crisis will
continue to be a challenge. Our support and our
prayers are with
all those who are suffering or inconvenienced. We
also recognize
that your ability to communicate is critical in
enabling your
business to return to normal. 

In Washington, we are working closely with the
government agencies
to meet its communications needs. 

In order to address the needs of those affected by
the tragic events
in New York, Qwest is donating resources and
services to customers
and other businesses that have been directly
impacted to help them
get back into business as quickly as possible. So
far, Qwest has
expedited circuit orders for hospitals, and donated
office space as
well as network connectivity for customers without
service. We also
are offering interim Web hosting facilities and
back-up services for
businesses in New York. 

In addition, we have joined with other
communications providers to
help restore service in the lower Manhattan area as
soon as possible.
For example, we have loaned switching equipment to
help process local
phone calls. 

We have established a special task force to do
whatever is possible
to assist you. You can reach the task force directly
at 1-877-829-1229
or via email at carecenters () qwest com to alert us of
any changes to
your Qwest service or to request any additional
resources we may be
able to provide. We are committed to helping you to
restore your core
business functions as quickly as this situation will
permit. 





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