nanog mailing list archives
RE: Fwd: Re: Digital Island sponsors DoS attempt?
From: <jlewis () lewis org>
Date: Mon, 29 Oct 2001 14:12:02 -0500 (EST)
On Sun, 28 Oct 2001, Mike Batchelor wrote:
Since most of what MAPS is about is reducing complaints from customers to their ISP, and thereby reducing support costs, I guess the question is answered. If no one complains, there is no problem. Since no one can complain about unseen messages, that means that collateral damage is not really a problem, since it does not increase support costs.
I'm not sure how you've managed to avoid this, but when using the various blacklists in an ISP setting where I've worked, there certainly has been "collateral damage" in unseen messages causing increased support load (cost). Our customers will call up complaining "My aunt can't email me anymore, but she can email everyone else in the family." or "Since sometime last week I can't get email from business associate X, and this has cost me thousands of dollars per day in sales." There's always someone to complain. I think over time, as people have seen more and more porn site or penis/breast enlargement spams, they've gotten more understanding of "we can't accept mail from that ISP's mail server because it's an open relay and was being used to broadcast spam". -- ---------------------------------------------------------------------- Jon Lewis *jlewis () lewis org*| I route System Administrator | therefore you are Atlantic Net | _________ http://www.lewis.org/~jlewis/pgp for PGP public key_________
Current thread:
- RBL & Broadband (WAS: Digital Island sponsors DoS, (continued)
- RBL & Broadband (WAS: Digital Island sponsors DoS John Osmon (Oct 29)
- Re: Fwd: Re: Digital Island sponsors DoS attempt? JC Dill (Oct 29)
- RE: Fwd: Re: Digital Island sponsors DoS attempt? Mike Batchelor (Oct 30)
- Re: Fwd: Re: Digital Island sponsors DoS attempt? John Payne (Oct 30)
- Re: Digital Island sponsors DoS attempt? Ryan Tucker (Oct 30)
- RE: Fwd: Re: Digital Island sponsors DoS attempt? JC Dill (Oct 28)
- Re: Fwd: Re: Digital Island sponsors DoS attempt? Adam McKenna (Oct 28)
- Re: Fwd: Re: Digital Island sponsors DoS attempt? Valdis . Kletnieks (Oct 29)
- RE: Fwd: Re: Digital Island sponsors DoS attempt? Charles Sprickman (Oct 29)
- Re: Fwd: Re: Digital Island sponsors DoS attempt? Wojtek Zlobicki (Oct 29)
- RE: Fwd: Re: Digital Island sponsors DoS attempt? jlewis (Oct 29)
- Re: Fwd: Re: Digital Island sponsors DoS attempt? Jeffrey Haas (Oct 29)
- Re: Fwd: Re: Digital Island sponsors DoS attempt? Paul A Vixie (Oct 29)
- Re: Fwd: Re: Digital Island sponsors DoS attempt? Jeffrey Haas (Oct 29)