nanog mailing list archives
Re: EMAIL != FTP
From: woods () weird com (Greg A. Woods)
Date: Fri, 25 May 2001 14:01:19 -0400 (EDT)
[ On Friday, May 25, 2001 at 11:22:15 (-0400), deeann mikula wrote: ]
Subject: Re: EMAIL != FTP unfortunately, i have accepted the fact that there is no stopping customers from emailing 10MB (and larger!) files, they can just go to our competition if we prevent it.
Let's inject some semi-operational content into this thread. Number 1: You *want* the idiots who mail large files to go to the competition!
i bitch, moan, and insist that the front line kids give the "email != FTP speech," but we continue to permit it. *sigh*
Number 2: Do something about it! I regularly configure mail servers to a maximum of 4MB, and usually to just 100KB. Anyone who "complains" is told to upload their file to the web server and e-mail the URL. The complainant usually then says "Heh! Why didn't I think of that?!?!?", and if your front-line tech support people are really good they won't laugh back at the customer (at least not while he or she is still on the line ;-).
unless we go back in time and re-do the protocols, and re-educate newbies before setting them lose on the 'net, i don't think that we are going to stop people from emailing what should be FTP'd.
If you make it impossible for them to e-mail large files (except by breaking them down into a gazzillion little e-mails) then you'll be well past the gate and all smart people will be stampeeding to use your HTTP and FTP servers for what they're meant for! (The not-so smart ones will need to be told once to do that, and if you're lucky the idiots will immediately switch to your competition and drive them into the ground by clogging their mail servers *and* their tech support lines.) -- Greg A. Woods +1 416 218-0098 VE3TCP <gwoods () acm org> <woods () robohack ca> Planix, Inc. <woods () planix com>; Secrets of the Weird <woods () weird com>
Current thread:
- Re: EMAIL != FTP, (continued)
- Re: EMAIL != FTP Mitch Halmu (May 25)
- Re: EMAIL != FTP Scott Francis (May 25)
- Re: EMAIL != FTP Sabri Berisha (May 25)
- Re: EMAIL != FTP Marko Karppinen (May 25)
- Re: EMAIL != FTP David Howe (May 25)
- Re: EMAIL != FTP Scott Francis (May 25)
- Re: EMAIL != FTP deeann mikula (May 25)
- Re: EMAIL != FTP Robert Sharp (May 25)
- Re: EMAIL != FTP Steve Sobol (May 25)
- Re: EMAIL != FTP Albert Meyer (May 26)
- Re: EMAIL != FTP Greg A. Woods (May 25)
- Re: EMAIL != FTP Albert Meyer (May 25)
- Re: EMAIL != FTP Steve Sobol (May 25)
- Re: EMAIL != FTP Jim Mercer (May 25)
- Re: EMAIL != FTP Scott Francis (May 25)
- Re: EMAIL != FTP Valdis . Kletnieks (May 26)
- Re: cleaning up MIME external-body attachments.... Greg A. Woods (May 26)
- Re: cleaning up MIME external-body attachments.... Valdis . Kletnieks (May 26)
- Re: EMAIL != FTP Craig Partridge (May 25)
- Re: EMAIL != FTP Jan P Tietze (May 25)
- RE: EMAIL != FTP Robert Blayzor (May 25)