RE: To CAIS Engineers - WAKE UP AND TAKE CARE OF YOUR CUSTOMERS

[Andy Dills <andy () xecu net>]

On Sun, 13 May 2001, Dan Hollis wrote:

> On Sun, 13 May 2001, Joe Marr wrote:
> >     Absolutely correct, but if I was a T1 customer paying $1500 a month, you
> > best believe my issue would get resolved. xDSL companies are far from being
> > customer oriented, they only care about the number of lines installed per
> > month.
>
> I believe CAIS also sells T1s. The fact they appear to have only a single
> BGP engineer and they dont appear to even be able to call them in means we
> wont be buying a T1 or anything else for that matter from CAIS anytime
> soon, possibly ever.

It makes you long for the Bob Gibson days. CAIS has been in a constant
swirl down the shitter since 95.

Andy

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