nanog mailing list archives

Re: CAIS DSL failure: lessons in how not to inform

From: Steve Sobol <sjsobol () NorthShoreTechnologies net>
Date: Thu, 25 Jan 2001 13:00:19 -0500


John Todd wrote:

When I'm on hold with a vendor and I get music (or worse, ads) pumped
into my ear, I will often ask for the manager on the next opportunity
that someone comes on the line.


I'm exactly the opposite. I don't necessarily want to hear ads, but I
don't like not quite being sure whether I'm connected or not :)


-- 
Steve Sobol, BOFH, President    888.480.4NET 866.DSL.EXPRESS 216.619.2NET
North Shore Technologies Corporation   http://NorthShoreTechnologies.net
JustTheNet/JustTheNet EXPRESS DSL (ISP Services) http://JustThe.net
mailto:sjsobol () NorthShoreTechnologies net   Proud resident of Cleveland, Ohio

Current thread:

CAIS DSL failure: lessons in how not to inform Howard C. Berkowitz (Feb 24)
- Re: CAIS DSL failure: lessons in how not to inform John Todd (Feb 24)
  - Re: CAIS DSL failure: lessons in how not to inform Steve Sobol (Feb 24)
    - Re: CAIS DSL failure: lessons in how not to inform J.D. Falk (Feb 24)
- Message not available
  - Re: CAIS DSL failure: lessons in how not to inform Howard C. Berkowitz (Feb 24)