Re: Great job AT&T (re: Microsoft problems)

["Tony Rall" <trall () almaden ibm com>]

The problem with hotmail is not in accessing their web site (it is
resolvable and loadable).  But login requires a (hidden) link to
passport.com,  The dns for passport.com is on 2 of the 4 microsoft
nameservers that aren't responding.  Thus you will not be able to login to
hotmail until this is fixed.

Tony Rall


"Mike Lewinski" <mike () rockynet com>@merit.edu on 2001-01-24 12:10:22

Sent by:  owner-nanog () merit edu


To:   <nanog () merit edu>
cc:
Subject:  Re: Great job AT&T (re: Microsoft problems)



> > Most Microsoft sites (Microsoft.com, MSN.com, Hotmail.com, etc.)
> > are affected. The Microsoft technical team is troubleshooting this
> > issue.
>
> Hotmail has had no impact regarding this issue.

That's *not* what our clients have reported or what I observe.

Some clients have hotmail set as their start page and are calling to
report "The internet is DOWN!"

To make matters worse, IE's default 'auto.search.msn.com' which is used
when a site is unreachable is itself unreachable. So client's aren't
even getting the marginally useful error page normally displayed if a
site can't be contacted.

I observed the same behaviors from a dialup outside our network ~9am
MST, and no connections to www.hotmail.com were possible.

It doesn't appear to be a DNS resolution issue for 'hotmail.com', as I
can telnet www.hotmail.com 80 and GET / HTTP1.1 to retrieve the page.
But Internet Explorer does *not* load the page, appearing to hang while
attempting to access 'passport.com' which does not have resolution
currently.

Mike