Re: OUTAGE: DACS failure in USWEST/spokane

["Roeland M.J. Meyer" <rmeyer () mhsc com>]

At 04:37 AM 12/27/98 -0600, Sean Donelan wrote:
> This morning USWEST lost a DACS serving Spokane (and other places
> in Washington State).
...
> Have other network operators seen the same thing from their facility
> departments or providers?  Is this a problem with the DACS vendor, user-
> interface design, operator procedures, or dumb management?

After five years of dealing with USworst ... dumb management. Those guys
couldn't find a clue in a clue factory. The Colorado Public utilities
commisison (CPUC) penalizes them regularly because they can not even
operate their telephone services properly. At one time, USwest was quoting
9-week lead-times for residential telephony servce in Black Forest
(Colorado Springs, CO, CPUC requirements is two weeks)! If a telephone
company can't even do telephony, how do you expect them to do Internet? Our
USworst gateway regularly goes <dead> because they can't even keep their
routers configured.

(strictly personal experiance/opinion, YMMV)
___________________________________________________ 
Roeland M.J. Meyer - 
e-mail:                                      mailto:rmeyer () mhsc com
Internet phone:                                hawk.lvrmr.mhsc.com
Personal web pages:             http://staff.mhsc.com/~rmeyer
Company web-site:                           http://www.mhsc.com
___________________________________________________ 
I hold it, that a little rebellion, now and then, is a good thing...
                -- Thomas Jefferson