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Re: need contact info
From: Sean Donelan <SEAN () SDG DRA COM>
Date: Wed, 17 Sep 1997 16:55:10 -0500
Of course, he neglected to mention, "Good luck getting a straight answer about anything from MCI. You're better off calling your psychic if you have a network problem involving MCI."
Actually InternetMCI has improved a lot since I started dealing with their employees in early 1995. They still have several annoying habits though. But MCI is not unique. Keeping up-to-date contact information is a problem for lots of providers. Unfortunately, you don't realize the contact information doesn't work until you need to use it. Only then do you discover the provider only has a 1-800 number which isn't callable from your area, you can't send them e-mail because the network isn't working, and the contact page on their web server doesn't load. So once again, I ask all providers to please check your own contact information in the WHOIS database (I know it ain't much, but often its all we have) for an up-to-date e-mail address and internationally diallable telephone number. If you don't want to list your NOC, please list a contact that knows what a NOC is, and can reach your NOC. -- Sean Donelan, Data Research Associates, Inc, St. Louis, MO Affiliation given for identification not representation
Current thread:
- Re: need contact info, (continued)
- Re: need contact info Avi Freedman (Sep 12)
- Re: need contact info Robert Davila (Sep 12)
- Re: need contact info John A. Tamplin (Sep 12)
- Re: need contact info Myk O'Leary (Sep 12)
- Re: need contact info Sean Donelan (Sep 12)
- Re: need contact info brett watson (Sep 12)
- Re: need contact info Sean Donelan (Sep 15)
- Re: need contact info Mark Kayser (Sep 16)
- Re: need contact info Rick Horowitz - Network Administrator (Sep 16)
- Re: need contact info James A. Farrar (Sep 17)
- Re: need contact info Sean Donelan (Sep 17)