Re: "Which Internet?"

["Dimitri Krinos" <krinos () VNET IBM COM>]

Mr Seastrom,

How many times have you seen people on the NANOG list publicly condemn notes
such as yours that are taken to the NANOG list before being taken through
proper network operations channels?  I really get tired of listening to
these sorts of notes when they involve other providers so I would appreciate
if you have a response to this message, that you take it up with me (or our
NOC) offline instead of involving the whole NANOG community.

Regarding the incident you complain about, first of all, you called the
wrong number.  Advantis has many other networks to support besides our
Internet service.  You talked to someone in first line support who was
trying to help you get to the NOC that manages our Internet service.  I
don't know all the specifics of your conversation with this person, but from
the tone of your note, I suspect you may have had something to do with the
argument since you didn't understand that we do in fact have several inter
networks to support.   In the future, try NOC () IBM NET and you will get to
the bottom of the problem.

Secondly, we brought up peering *yesterday* with your upstream provider and
a typo was made in the configuration which resulted in your getting the
extra routes.  This situation was promptly fixed once it really got to the
NOC.  Why you seem to have the need to publicly criticize our network with
false statements such as 'this condition has persisted for several months'
is beyond me.  In the future, you may want to try being a bit more patient.

Sincerely,

Dimitri Krinos
Network Architecture
IBM Global Services


At 08:38 PM 4/21/97 -0400, Robert E. Seastrom wrote:
> Whilst investigating why my routing table size suddenly jumped by 5k
> routes, I discovered that Advantis (AS 2685 at MAE-E, origin AS 3082)
> was leaking all sorts of more-specifics for various networks into the
> bgp mesh.  Yeah, I know I should be running bogon filters...
>
> Anyway, I called up their NOC to complain, and when I explained the
> situation I was asked which Internet I was calling about.  Then when I
> asked to be transferred to a supervisor, the "support" person became
> argumentative and didn't want to transfer me.  I had to be rudely
> direct and demand to be transferred before I was put on hold for five
> minutes and then informed that the supervisor was out to dinner.
>
> Come on Advantis, get it together.
>
>                                        ---Rob

At 09:03 PM 4/21/97 -0400, you wrote:
> I have just been informed by a couple of people that this condition
> has persisted for several months.  One of my upstreams must not be
> filtering Advantis' crapola.
>
> And so I say once again:  Come ON advantis, get it together!
>
>
>                                        ---Rob

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