nanog mailing list archives
Re: looking for suggestions on a PD work ticketing system to give to ISPs
From: Barry L James <bjames () galileo mis net>
Date: Wed, 07 Feb 1996 11:02:49 -0500
I have looked at a Problem/Ticket Tracking database with an integrated suite of tools that seems to hold some promise. It's Tower Concept's Razor Suite. You can get more info from: http://www.tower.com/index_razor.html
From the page:
"The issues program could be considered the heart of the Razor package. It's a highly configurable problem tracking system, wherein locally defined problem forms present themselves on screen as X Windows, employing text fields, text windows, check boxes, choices, etc, for whatever information is important to your work." The last time I checked there was a demo version available. Regards, Barry Senior Internet Engineer Mikrotec Internet Services, Inc.
Current thread:
- looking for suggestions on a PD work ticketing system to give to ISPs Jerry Scharf (Feb 06)
- Re: looking for suggestions on a PD work ticketing system to give to ISPs bmanning (Feb 06)
- Re: looking for suggestions on a PD work ticketing system to give to ISPs Erik Sherk (Feb 06)
- Re: looking for suggestions on a PD work ticketing system to give to ISPs David Kovar (Feb 06)
- Re: looking for suggestions on a PD work ticketing system to give to ISPs David Kovar (Feb 06)
- Re: looking for suggestions on a PD work ticketing system to give to ISPs Jeremy Porter (Feb 07)
- Re: looking for suggestions on a PD work ticketing system to give to ISPs Barry L James (Feb 07)
- Re: looking for suggestions on a PD work ticketing system to give to ISPs Bob Kupiec (Feb 21)
- Re: looking for suggestions on a PD work ticketing system to give to ISPs bmanning (Feb 06)