Re: links on the blink (fwd)

[Mike <mn () tremere ios com>]

On Sat, 4 Nov 1995, Hans-Werner Braun wrote:

> > I think you're confusing "quality" with "locked into contract."  If
> > you have quality, being locked in with fixed rates and service is a good
> > thing.  If you don't have quality it's a bad thing.
> >
> > Try real hard not to blame the provider, but the idiot who signed a contract
> > that doesn't have performance guarantees.  We [ACES Research] offer our
> > clients contracts, and if they want to pay for performance guarantees, those
> > too.  None of them whine, so I assume they're happy and not upset.  Some of

.... just saw this: how does ACES then guarantee, e.g., that abc.cd.com 
is reachable whitn certain quality parameters, when that site is 
overseas? Of course, if a customer wants it, I can always guarantee 
overseas reachability by buying a line, signing up abc.cd.com on the 
other side on my network, and have that used strictly by that customer. 
Redundancy too: other side around of the blue ball. No problem. 

But are we talking about this here?

Mike




> > them have locked rates till '98 that are just too good to mention.
>
> This is a reasonable and appropriate response. The problem, I guess, is
> that the environment is young and people do not know what is reasonable
> to ask for in terms of service metrics, and service providers may not
> know what is reasonable to offer. Do you (or others) have suggestions
> about those, that could be used to address many of the concerns? We do
> not have to fix things 100%, I guess, but it would be nice to get to
> some high degree, rather than retaining status quo. Can we use them in
> the inter-ISP realm?

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Michael F. Nittmann                             ---------
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