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The #1 reason Facebook won't ever change
From: "Dave Farber" <farber () gmail com>
Date: Sun, 25 Mar 2018 07:59:41 -0400
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From: Dewayne Hendricks <dewayne () warpspeed com> Date: March 25, 2018 at 7:54:04 AM EDT To: Multiple recipients of Dewayne-Net <dewayne-net () warpspeed com> Subject: [Dewayne-Net] The #1 reason Facebook won't ever change Reply-To: dewayne-net () warpspeed com The #1 reason Facebook won’t ever change By Om Malik Feb 20 2018 <https://om.co/2018/02/20/the-1-reason-facebook-wont-ever-change/> Facebook’s (much deserved) media nightmare continued this week when it came under criticism for spamming members who signed up for two-factor authentication. This was followed by charges that its Protect VPN software (based on its Onava CDN) was essentially corporate spyware. The collective outrage over Facebook and its actions might result in a lot of talk, but it won’t really change Facebook, its ethos, and its ethics. Let me explain! ** A few years ago, I wrote that companies have a core genetic profile and it is tough for them to deviate from it. That DNA defines every action, reaction, and a strategic move made by a company. The DNA represents a company’s ethos — and to a large extent, its ethics. Microsoft was and will always be a desktop software company, albeit one that is doing its best to adapt to the cloud and data-centric world. It has turned its desktop offerings into smart revenue streams on the cloud. Google’s core DNA is search and engineering, though some would say engineering that is driven by the economics of search, which makes it hard for the company to see the world through any other lens. Apple’s lens is that of product, design, and experience. This allows it to make great phones and to put emphasis on privacy, but makes it hard for them to build data-informed services. Facebook’s DNA is that of a social platform addicted to growth and engagement. At its very core, every policy, every decision, every strategy is based on growth (at any cost) and engagement (at any cost). More growth and more engagement means more data — which means the company can make more advertising dollars, which gives it a nosebleed valuation on the stock market, which in turn allows it to remain competitive and stay ahead of its rivals. Just look at these charts and you start to see why Facebook is addicted to growth and engagement. Engagement gets attention, and attention is a zero-sum game. Time spent on Facebook (or Messenger, Instagram, or WhatsApp) means that’s attention not spent on Twitter, Snapchat, or anyone else who dares to compete with them. Facebook’s challenge is that their most lucrative market — the US and Canada — are saturated. And to keep making money in these markets — already a ridiculous $27 in ARPU for the last three months of 2017 — they need us to give more time and attention to them. In 2017 compared to 2016, the average price per ad increased by 29%, as compared with approximately 5% in 2016, and the number of ads delivered increased by 15%, as compared with approximately 50% in 2016. (From Facebook’s 2017 10k filing) This is a crisis situation for Facebook because it doesn’t make as much money from markets outside of the US and Canada. For the same three months, it made $2.54 in ARPU in Asia-Pacific, $1.86 in rest of the world, and $8.86 in Europe. The ARPU numbers, especially in the US and Canada, explain why the company is publicly talking about the challenges of fake news and how it is trying to remove such news from users’ feeds — and instead refocusing on friends and their stuff. It has to make polite noises around fake news (aka spam) in order to get people back into the fold and staying on the site longer. I don’t think this change of heart on the part of Facebook and Mark Zuckerberg is not altruistic. However, it is pretty evident that they are trying hard to get us back onto Facebook, and more often. At the same time, the company is running a campaign to burnish its image and come across as a company under siege, as outlined in a recent Wired cover story. But Facebook isn’t the victim — it never is, and it never will be! [snip] Dewayne-Net RSS Feed: http://dewaynenet.wordpress.com/feed/ Twitter: https://twitter.com/wa8dzp
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- The #1 reason Facebook won't ever change Dave Farber (Mar 25)