The joy of trying to deal with Amazon Japan

["Dave Farber" <farber () gmail com>]

I love those send a secure fax. You got to be kidding. I’m overseas how do they expect me to get a statement 
considering that my billing is electronic is there anybody out there that knows some sane people at Amazon

Dave


Begin forwarded message:

> From: "address-verification () amazon co jp" <address-verification () amazon co jp>
> Date: June 21, 2018 at 11:14:02 GMT+9
> To: "farber () gmail com" <farber () gmail com>
> Subject: Your Amazon.co.jp order cannot be shipped
>
> Hello,
>
> There was a problem confirming your payment information. We have removed your access to this account because we could 
> not confirm your payment information. You will not be able to access your account or place orders with us until we 
> verify your information.
>
> To resolve this issue, please send the information below to our secure fax line: (in Japan: 0120-914-004 / outside 
> Japan: +81-3-6367-4007):
>
> -- A copy of your statement for your VISA  ending in 26, including the billing address.
> -- Your name, phone number, and the email address registered to your Amazon.co.jp account.
>
> We will convert your fax to a secure electronic image. 
>
> To protect your information, we restrict access to your billing details to a team of account specialists. Our 
> Customer Service team can confirm that we sent this email, but they cannot view your fax or share more information 
> about this issue.
>
> You can expect a response from us within 24 hours of sending your fax.
>
> We ask that you not open new accounts because any new order that you place may be delayed.
>
> Sincerely,
>
> Account Specialist
> Amazon.co.jp 
> http://www.amazon.jp 
> ================



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