Undercover Facebook moderator was instructed not to remove fringe groups or hate speech - The Verge

["Dave Farber" <farber () gmail com>]

> https://www.theverge.com/2018/7/17/17582152/facebook-channel-4-undercover-investigation-content-moderation 
> <https://www.theverge.com/2018/7/17/17582152/facebook-channel-4-undercover-investigation-content-moderation>
An investigative journalist who went undercover as a Facebook moderator in the UK says the company lets pages from 
far-right fringe groups “exceed deletion threshold,” and that those pages are “subject to different treatment in the 
same category as pages belonging to governments and news organizations.” The accusation is a damning one, undermining 
Facebook’s claims <https://www.theverge.com/2018/4/25/17280902/facebook-ad-about-spam-fake-news-data-misuse> that it is 
actively trying to cut down on fake news, propaganda, hate speech, and other harmful content that may have significant 
real-world impact. 

The undercover journalist detailed his findings in a new documentary titled Inside Facebook: Secrets of the Social 
Network, that just aired on the UK’s Channel 4. The investigation outlines questionable practices on behalf of CPL 
Resources <http://www.channel4.com/info/press/news/dispatches-investigation-reveals-how-facebook-moderates-content>, a 
third-party content moderator firm based in Dublin, Ireland that Facebook has worked with since 2010. 



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