Interesting People mailing list archives

re WORTH READING This Is Why People Hate the Phone Company, AT&T - Tested


From: Dave Farber <dave () farber net>
Date: Sat, 27 Mar 2010 18:49:46 -0400





Begin forwarded message:

From: Andrew C Burnette <acb () acb net>
Date: March 27, 2010 8:55:21 AM EDT
To: dave () farber net
Subject: Re: [IP] WORTH READING This Is Why People Hate the Phone Company, AT&T - Tested


Dave,

For IP if you wish.

Yes, interestingly, in the US it seems consumers are willing to cut a deal with whichever part of the duopoly they find least distasteful. A sad state of affairs.

AT&T (note: I'm a VZ customer) has suffered from the success of the iPhone and given long cycles of network planning, deployment and dealing with thousands of (I'll be kind here) municipalities, capacity is not an easy add on as much as we'd like to think.

The obstacles are numerous, but two in particular...:

1- poor planning on the carrier's part. Yes, we've had cost effective tech to get FTTH/FTTC & fiber to the tower for nearly two decades. The economics were born out early in the 1990's as being better in the long term for fiber deployment. AT&T, et al, were busy selling callerID and call waiting instead. No sympathy here.

2- despite each generation of wireless actually *lowering* effective power radiated, the same "uninformed" citizens/consumers go a bit nutso about putting a tower "in their back yard" (very annoying in my own town; same people don't vaccinate their kids from horrific and completely avoidable diseases that devastated generations past).

My own experience was to see a group of (yes, even former bell labs folks) kill putting an 10 watt tower on the far corner of school grounds near my home. Note that the typical GSM or CDMA handset can peak at nearly 1W of radiated power in the pocket of the kids these parents were trying to protect. 500-1000 tech savvy kids, at even 100mW walking around with lousy coverage instead of an overall reduction in power by giving them good coverage. The irony is lost on the parents, and the wireless carrier is unable to articulate the greater good.

At the local town meeting where VZ wireless came to answer questions was a travesty. VZ wireless rep was unarmed and not able (or aware) of how to articulate the fact that good coverage results in lower personal exposure to RF for everyone involved. It was a sad moment indeed. So, we lost $35k in annual revenue for the school, better coverage for our area, and effectively are exposing our kids to more RF radiation out of ignorance.

I believe AT&T's own studies show approximately 40% usage "in the consumer's home" so I understand the femto cell strategy. Not that I agree with the exact implementation, but something has to be done to extend coverage.

As to answers. Not sure.

Best regards,
Andy Burnette

On 03/26/2010 10:40 PM, David Farber wrote:
As usual I invite other opinions djf


http://www.tested.com/news/this-is-why-people-hate-the-phone-company-att/60/

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