Interesting People mailing list archives

Cancelling Nexus One triggers TWO "early termination fees"?


From: Dave Farber <dave () farber net>
Date: Tue, 12 Jan 2010 15:36:09 -0500





Begin forwarded message:

From: Lauren Weinstein <lauren () vortex com>
Date: January 12, 2010 2:53:52 PM EST
To: Henrik B <blondino () gmail com>
Cc: dave () farber net
Subject: Re: [IP] Cancelling Nexus One triggers TWO "early termination fees"?



The point is that -- apparently -- if you cancel within a few months
after the trial period and have a subsidized Nexus One, you're required
to pay:

a) to T-M: initial amount to t-mobile for subsidized phone
b) to Google: difference between full cost of phone and amount you paid
  to T-M in (a)
c) the T-M ETF

This would appear to add up to significantly more than the cost
of the unsubsidized phone.  (a) + (c) are standard operating
procedure.  (a) + (b) + (c) seem to be something new that
needs to be better explained.

--Lauren--


On 01/12 11:23, Henrik B wrote:
If I understood it correctly the fact was that the subsidised Nexus One plus the ETF was less than the price for a non-subsidised phone. Hence T- Mobile made it clear that if you did that the cost would be the same as buying the non-subsidised phone. However, that might not be how the final contracts
ended up being written.

Henrik Brameus

On Tue, Jan 12, 2010 at 10:03 AM, Dave Farber <dave () farber net> wrote:





Begin forwarded message:

*From:* Lauren Weinstein <lauren () vortex com>
*Date:* January 12, 2010 12:48:20 PM EST
*To:* <nnsquad () nnsquad org>nnsquad () nnsquad org
*Subject:* *[ NNSquad ] Cancelling Nexus One triggers TWO "early
termination fees"?*


With all the controversies about cell carrier early termination fees
(ETF), Verizon's recent doubling of their ETF in some cases, and
general confusion regarding the topic, it appears that Google's Nexus
One and T-Mobile *may* have further muddied the waters.

I say *may* because my hope is that the issue being reported by
observers below is a misinterpretation of a situation, not an accurate
analysis.

The problem *appears* to be this.  Contractual terms for buying a
subsidized Nexus One through T-Mobile seem to indicate that if you
want to cancel service and return the phone within a few months (after the brief trial period), you must pay Google the associated difference
between what you paid T-Mobile for the subsidized phone and the cost
of an unlocked (unsubsidized) phone.

This makes basic sense so far.

The problem is that this is seemingly not exclusive of T-Mobile's own
significant ETF.

Normally, when you buy a subsidized phone, the carrier ETF is designed to recover the additional cost of the phone (beyond what you paid the
carrier directly for the phone at the start of the contract) when
you cancel early.

But it *appears* that in the Nexus One case, if you cancel early on,
you end up having paid:

1) The subsidized cost of the phone (paid to T-Mobile)
2) The cost of the Nexus One minus the amount you paid to T-Mobile
 for the phone (paid to Google)
AND
3) The T-Mobile early termination fee

In this sort of cancellation sequence, (2) would not normally exist.
It appears that you end up paying handsomely more than the actual cost
of the phone if you buy a subsidized phone through T-M and cancel
within a few months.

It could perhaps be argued that this "premium" extra payment can
somehow be justified, but at first glance it's a particularly unusual
arrangement.

I hope that we see additional clarification about this soon.

http://bit.ly/79kJci  (Android Phone Fans)

--Lauren--
NNSquad Moderator

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