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Take a close look at your Verizon Wireless bills...
From: Dave Farber <dave () farber net>
Date: Mon, 2 Nov 2009 16:36:04 -0500
Begin forwarded message:
From: "Kevin G. Barkes" <kgbarkes () gmail com> Date: November 2, 2009 4:03:37 PM EST To: dave () farber net Subject: Take a close look at your Verizon Wireless bills...
Hi Dave, I moved from Allegheny County to Fayette County a year ago.I was scrolling through my Verizon Wireless bill for this month and noticeda charge for "Allegheny Cnty Sales Tax."I sent an e-mail to Verizon, who responded promptly and credited my account.But the account rep noted in his e-mail: "I have updated your address on your account. Future statements andcorrespondence will now be mailed to your updated address. Also your county sales tax will also be updated and billed accordingly." The rep thoughtfullyprovided detailed instructions for changing my address online. Those instructions seemed familiar, because I *had* changed my addressonline a year ago. I reviewed my invoices and discovered the mailing address was indeed my Fayette County residence. And they all had Allegheny Countysales tax charges.Somewhat peeved, I had an even closer look at the invoices and discovered that while the Verizon rep had credited me for the Allegheny County sales tax charged on my main wireless number, he had- like me- missed the two other wireless numbers on the account, each with its own list of itemized charges, and each containing a charge for the erroneous sales tax. The frontpage of the Verizon bill features a "Quick Bill Summary" that details monthly access charges, Verizon surcharges, and taxes, but they're not itemized.If any of your readers moved out of Allegheny or Philadelphia or live near those counties, they may want to check their bills. Apparently, Verizon doesn't check that status of your local sales tax obligation when you changeaddress. Regards, KGB ----- Kevin G. Barkes Email: kgbarkes () yahoo com KGB Report: http://www.kgbreport.com Commentwear by KGB: http://www.commentwear.com National Temperature Index: http://nationaltemperatureindex.com DCL Dialogue on line: http://www.dcldialogue.com Random Quotations Generator: http://www.goodquotations.com Over 13,000 searchable quotations.
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- Take a close look at your Verizon Wireless bills... Dave Farber (Nov 02)