Interesting People mailing list archives
Re: Google Gaffe: Gmail Outage Shows Pitfalls of Online Services
From: David Farber <dave () farber net>
Date: Fri, 27 Feb 2009 15:46:08 -0500
Begin forwarded message: From: Michael Winser <michaelw () list winser com> Date: February 27, 2009 3:17:37 PM EST To: "dave () farber net" <dave () farber net> Cc: ip <ip () v2 listbox com>Subject: Re: [IP] Re: Google Gaffe: Gmail Outage Shows Pitfalls of Online Services
It's different because: 1- It's Google2- Because Google doesn't just want to be your mail provider, they want to be everyone's mail provider. When you provider has downtime you notice. When Google (or any other massive provder) has downtime everyone notices 3- Massively scalable cloud services aren't supposed to fail the way "normal" but distributed systems do.
Michael On Feb 27, 2009, at 2:54 PM, David Farber <dave () farber net> wrote:
Begin forwarded message: From: Kenneth Hoffman <krhoffmanii () gmail com> Date: February 26, 2009 11:04:54 PM EST To: dave () farber netSubject: Re: [IP] Google Gaffe: Gmail Outage Shows Pitfalls of Online ServicesI am not defending Gmail, but how is this different from outsourcing your email to another company? For example, I am a one person tax and accounting firm. I am more than capable of running a mail server in house (EE in a former life), but I outsource to mailtrust.com. At times they had issues, but the difference is they advised their subscribers of the problem and kept us updated.I do have a Google app account, but I have not heard word one from them on the most recent outage.In you telephone analogy, I am current having issues with AT&T. They are instilling fibre in my neighborhood. I work from my home. I do have a business account and a SLA. All was fine until 2:30 this afternoon. Internet is down. I am told it will be 3-5 days before I *may* get my connection back.I walked down to where the telco box was being *upgraded*. One of the techs said the phone switch over went flawlessly, but the DSL circuit switch over had an "anomaly". For now I cannot work from home. My daughter cannot submit her papers to her university, she could not attend her online class tonight from home and my high school aged daughter could not do her research for a paper. Fortunately, my daughter could log into her class from the university library, and other daughter was also able to conduct her research from the library.Perhaps its time I consider a redundant cable connection. Kenneth Hoffman krh () krhoffman com On Thu, Feb 26, 2009 at 6:39 PM, David Farber <dave () farber net> wrote: Begin forwarded message: From: "Jonathan B Spira" <jspira () basex com> Date: February 26, 2009 3:51:52 PM EST To: David Farber <dave () farber net> Subject: Google Gaffe: Gmail Outage Shows Pitfalls of Online Services DaveI didn't realize the number of Gmail users was so large until the outage."Google’s Gmail system was down for 2.5 hours earlier this week, the sixth such outage in the past eight months. It isn’t unusual that an e-mail system crashes, but most such occurrences are limited to one organization. When Gmail, a service Google touts to businesses as more reliable and easier to use than Microsoft Exchange and Lotus Notes/Domino, goes down, it makes headlines - as well it should. "...Just imagine if all of the phone lines to your office failed - not today but ten years ago, when the telephone was the most important means of communication (along with fax, I should add). That’s what Gmail’s users were facing on Monday. The silence was deafening..."http://www.basexblog.com/2009/02/26/google-gaffe-gmail-outage-shows-pitfalls-of-online-services/Regards/Mit freundlichen Grüßen/Szívélyes üdvözlet/Cordialement/ Cordiali saluti/Saludos/Vänliga hälsningar/s/ Jonathan Jonathan B. Spira CEO and Chief Analyst Basex, Inc. 8 www.basex.com Archives Archives
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- Google Gaffe: Gmail Outage Shows Pitfalls of Online Services David Farber (Feb 26)
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- Re: Google Gaffe: Gmail Outage Shows Pitfalls of Online Services David Farber (Feb 27)
- Re: Google Gaffe: Gmail Outage Shows Pitfalls of Online Services David Farber (Feb 27)
- Re: Google Gaffe: Gmail Outage Shows Pitfalls of Online Services David Farber (Feb 27)
- Re: Google Gaffe: Gmail Outage Shows Pitfalls of Online Services David Farber (Feb 27)
- Re: Google Gaffe: Gmail Outage Shows Pitfalls of Online Services David Farber (Feb 27)
- Re: Google Gaffe: Gmail Outage Shows Pitfalls of Online Services David Farber (Feb 27)