Re: Comcast web support only for IE users; ignores 20% of users using Firefox, other browsers

[David Farber <dave () farber net>]

Begin forwarded message:

> From: Brett Glass <brett () lariat net>
> Date: November 19, 2008 4:24:52 PM EST
> To: dave () farber net, "ip" <ip () v2 listbox com>
> Subject: Re: [IP] Comcast web support only for IE users; ignores 20%  
> of users using Firefox, other browsers
>
> At 06:43 AM 11/19/2008, Paul Foldes wrote:
>
> > Comcast One Click Fix Library *We're sorry, Comcast One Click Fixes
> > are meant to run from Internet Explorer Only*
> >
> > Apparently Comcast is only interested in supporting IE users,
>
> Actually, from the sound of it, Comcast is implementing its "One
> Click Fixes" as ActiveX applets. Unfortunately, since other browsers
> cannot run ActiveX, this does mean that one must access them via
> Internet Exploder. On the other hand, since the "fixes" are most
> likely Windows-specific (they may even be fixes for bugs in IE),
> and IE is "welded into" Windows, it's easy enough to open up IE
> just for that task... and then put this unsafe software away until
> it's necessary to open it again (i.e. for Windows Update, which
> is likewise IE-specific).
>
> --Brett Glass




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