Re: Time for Apple to get its act together

["David Farber" <dave () farber net>]

________________________________

From: Christian Kuhtz [mailto:christian () kuhtz com]
Sent: Thu 8/28/2008 7:00 PM
To: David Farber
Cc: ip
Subject: Re: [IP] Time for Apple to get its act together




For IP if you wish.. So, I just went through a length "chat" support 
session after I first got that same error message and then http:// <http:///> 
kuhtz.net/capture.tiff.   Seems like you might have the same issue as 
me.

Here's the worthwhile part of 20 minutes of back and forth:

[..]
George C.: Okay it took me awhile but I do have an answer. The Mail 
Server that your account is on is having problems at the moment. They 
are looking into the issue and chances are will be moving you over to 
a new Mail Server soon.
Christian Kuhtz: ok.. any idea on timeframes?
George C.: Not at the moment, thats our engineering section and I 
don't have access to contact them.
[..]

Of course, it's all green and everything's working fine per the 
account page...

Best regards,
Christian


On Aug 28, 2008, at 8:49 AM, David Farber wrote:

> This am I got the following notice:
>
>
> "Your MobileMe Mail is currently unavailable.
>
> We apologize for this service interruption and are working hard to 
> resolve the problem.
>
> For more information, please refer to System Status on the MobileMe 
> Support Page."
>
> Of course there was NOTHING in the system status about this problem
>
> Also scheduled maintance at 1700. Are they in dream land
>
> "# 8/26/2008, 17:00-17:45 PDT
> # Due to scheduled maintenance, some MobileMe members may have been 
> intermittently unable to access the www.me.com web apps. Normal 
> service has been restored. We apologize for any inconvenience."
>
>
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