credit card rip-off (fwd)

[David Farber <dave () farber net>]

Begin forwarded message:

From: Bob Frankston <Bob19-0501 () bobf frankston com>
Date: December 10, 2005 8:33:17 PM EST
To: "'Matt Murray'" <mattm () optonline net>, dave () farber net,  
Bob2-19-0501 () bobf frankston com, BobIP () bobf frankston com
Subject: RE: [IP] credit card rip-off (fwd)

A quick search http://www.ecomxpo.com/Bio/Bio_RFernandes.htm

http://www.webloyalty.com/

which takes us to http://www.webloyalty.com/rewards-programs-clients/

welcome to the real world of retail and sales. Of course the senior  
doesn't
live at the call center.

I was going to send a comment about why hospitals don't make better  
use of
computers -- having been in the MIT Medical Decisions Making group  
thirty
years ago and watching how amazed people are by even a dollop of  
computing
in the medical arena it's another reminder that that you need to  
understand
the characteristics and realities of each kind of business. As long  
as we
take an all or nothing approach to using computation rather than  
allowing
incremental learning by doing we'll have real barriers to  
implementation.
The hospitals know their business -- until they can casually add
computational capabilities they'll be in the position of having to hand
control over to those strange computing systems and that's asking too  
much.

For now watch the battle over the Telecom -- an industry that only  
exists
to the extent it can control what its users do and extract value.  
Today the
battle is to take 3G from cellular and bring that control to landlines.
Here we do know the power of incremental improvement and decoupling
elements. Replacing the cellular protocols with off-the-shelf routers is
something we understand because computer people and networking people  
are
of the same cultural yet bellheads and netheads still can't communicate
with other and communicate is more than exchanging uninterpreted  
bits. And
Congress can't conceptualize peer-to-peer.

Change is hard -- takes a generation to refresh the knowledge pool and
trying to change more than one bit per generation is asking a lot.


-----Original Message-----
From: Matt Murray [mailto:mattm () optonline net]
Sent: Saturday, December 10, 2005 20:06
To: dave () farber net; Bob2-19-0501 () bobf frankston com;
BobIP () Bobf Frankston com
Cc: mattm () optonline net
Subject: Re: [IP] credit card rip-off (fwd)

Dear Prof. Farber,

Ironically, most of the management team doesn't really exist in the  
public
land records. Jeffery Kendall (SVP, IT & Ops) might show up in  
Weston, CT
(ex-Comp-U-Card guy). Martin Isaac, (SVP, Marketing, appears to live in
Trumbull, CT). Gina CArey (VP, Finance) lives in Ridgefield, CT. Quite a
few
are ex-Comp-U-Card folks. The CEO, Richard or Rick Fernandes doesn't  
seem
to
come up anywhere. I'd guess his home is in someone else's name.

The company is located in the same building as the Multiple Listing  
Service

that I use. ;^) A mere 15 minutes from my home.

Matt Murray

Mobile 203.856.3703
MattM () optonline net
www.mattmurray.org
The Higgins Group/Christie's Great Estates
www.higginsgroup.com
203.221.4600

----- Original Message -----
From: "David Farber" <dave () farber net>
To: <ip () v2 listbox com>
Sent: Saturday, December 10, 2005 6:00 PM
Subject: [IP] credit card rip-off (fwd)




Begin forwarded message:

From: Bob Frankston <Bob2-19-0501 () bobf frankston com>
Date: December 10, 2005 5:37:35 PM EST
To: dave () farber net, ip () v2 listbox com
Subject: RE: [IP] credit card rip-off (fwd)

Thanks for flagging this  discovered my son was being billed for

RESERVATIONREWARDS  800-732-7031      CT

And also

SHOPPERDISCOUNT.COM 800-889-8776      CT

since July.




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