IP: Apple says: break your new PC with a copy-protected CD and it's not our fault..

[Dave Farber <dave () farber net>]

------ Forwarded Message
From: "Charles Arthur, The Independent" <carthur () independent co uk>
Date: Fri, 10 May 2002 15:44:02 +0100
To: dave () farber net
Subject: Apple says: break your new PC with a copy-protected CD and it's not
our fault..

Hi Dave..

An interesting little endnote in
http://kbase.info.apple.com/cgi-bin/WebObjects/kbase.woa/wa/query?searchMode
=Exp
ert&type=id&val=KC.106882

(Apple tech note 106882)
which is mostly about how to get out one of those copy-protected CDs eg
Shakira's "Laundry Service" if you put it in your Mac and the thing goes
gray screen on you.

Lots of stuff about poke this and prod that. And at the end, a note which I
translate to mean "Hey, nothing to do with us, you did the equivalent of
sticking a fork in the toaster":

"CD audio discs that incorporate copyright protection technologies do not
adhere to published Compact Disc standards. Apple designs its CD drives to
support media that conforms to such standards. Apple computers are not
designed to support copyright protected media that do not conform to such
standards.
    Therefore, any attempt to use non standard discs with Apple CD
drives will be considered a misapplication of the product.
    Under the terms of Apple's One-Year Limited Warranty, AppleCare
Protection Plan, or other AppleCare agreement any misapplication of the
product is excluded from Apple's repair coverage. Because the Apple product
is functioning correctly according to its design specifications, any fee
assessed by an Apple Authorized Service Provider or Apple for repair
service will not be Apple's responsibility."

[my paragraphing]

Interesting. So whose fault is it? The user's, one must surmise. But I
foresee some more sticky labels - perhaps ADMIN ADVISORY - INCLUDES
EXPLICIT WARRANTY BREAKING DATA


        best
        Charles

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