IP: Studies blame WAP for cell phone woes

[David Farber <dave () farber net>]

> From: "the terminal of Geoff Goodfellow" <geoff () iconia com>
> To: "Dave E-mail Pamphleteer Farber" <farber () cis upenn edu>
> Subject: Studies blame WAP for cell phone woes
> Date: Mon, 28 May 2001 14:36:38 +0200
> X-Mailer: Microsoft Outlook IMO, Build 9.0.2416 (9.0.2911.0)
> Importance: Normal
>
> Studies blame WAP for cell phone woes
> By Ben Charny, ZDNet News
>
> Two surveys say wireless application protocol is too confusing for cell
> phone users effectively. WAP industry groups, however, point to other
> studies showing high user-satisfaction.
>
> Some cell phones are so hard to use that most people are abandoning the
> fancy features such as e-mail, according to two studies that put the blame
> on WAP.
>
> More than 90 percent of the handsets on the market contain WAP (wireless
> application protocol) programming, a set of standards for cell phones. There
> are about 18 million WAP users worldwide, and close to 200 carriers have
> launched WAP or are in final testing, according to the WAP Forum, an
> industry group representing about 95 percent of the world's handset makers.
>
> The Meta Group found between 80 percent and 90 percent of corporate
> customers of WAP phones have "indicated a wholly unsatisfactory experience
> with the level of effort required to obtain information exceeding the
> threshold for perceived value."
>
> A survey by J.D. Power and Associates discovered that one in four WAP phone
> users in the United Kingdom were using WAP phones for something other than
> making phone calls or sending short text messages. Last year's survey found
> one out of every three WAP phone users were using their phones to do more
> than just make a phone call.
>
> --SNIP--
>
> http://dailynews.yahoo.com/h/zd/20010524/tc/studies_blame_wap_for_cell_phone
> _woes_1.html
>
> =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
> geoff.goodfellow () iconia com, Prague CZ * tel/mobil +420 (0)603 706 558
> "success is getting what you want & happiness is wanting what you get"
> http://www.nytimes.com/library/tech/99/01/biztech/articles/17drop.html



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