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IP: Poll: Hack Attacks Dent E-Confidence
From: Dave Farber <farber () cis upenn edu>
Date: Thu, 02 Mar 2000 05:45:37 -0500
http://www.washingtonpost.com/wp-dyn/articles/A56622-2000Mar1.html Poll: Hack Attacks Dent E-Confidence By John Schwartz Washington Post Staff Writer Thursday, March 2, 2000; Page E08 Consumer confidence in online shopping has been hurt by recent attacks on prominent sites, a new survey suggests. A third of online consumers overall said they might be less likely to make a purchase via the World Wide Web in light of recent news events, according to the poll, conducted by the Gallup organization for At Plan, an online marketing consultancy. Nearly seven in 10 online shoppers contacted in the telephone poll said they were concerned or very concerned by news of attacks that had blocked access to such Web sites as Yahoo and Amazon. The incidents were "a cold dose of reality to many people," said Mark Wright, chief executive of At Plan. "It was almost like the loss of innocence in first love."
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