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IP: for all those ISPs who jumped out the windows -- I wonder
From: Dave Farber <farber () central cis upenn edu>
Date: Mon, 04 Mar 1996 03:27:24 -0500
AT&T INTERNET SERVICE IS NOT-READY-FOR-PRIMETIME After announcing with great fanfare its intention to offer Internet service to the masses, AT&T now is saying its technical system still needs some work. The long-distance giant still needs local computer nodes to collect data traffic and is lacking Internet software for Mac and Windows 95 operating systems. The service now probably won't be available until mid-April or May, putting AT&T at a disadvantage with regard to competitors MCI and Sprint, which are proceeding with their own Internet marketing plans. Even when it gets its technical systems operation, AT&T will still have a long way to go in developing expertise in technical customer support, says an industry editor, who notes it's a lot harder to answer a computer inquiry than it is to service a phone bill complaint. (Wall Street Journal 1 Mar 96 B2)
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- IP: for all those ISPs who jumped out the windows -- I wonder Dave Farber (Mar 04)