Re: only cause i'm frustrated

[Robert Graham <robert_david_graham () yahoo com>]

I've been to India and toured many call centers. No, they don't multitask, at 
least not at reputable companies like Dell or Cisco.

Such multitasking is common in former Soviet countries, where everyone had two 
jobs: the theoretical job the government gave them, and their real black-market 
job. That attitude persists even today -- people often have side jobs as well as 
a main job.

India is different. Managers tightly manage their employees. They must meet 
production targets, even though what they are producing are intangibles like 
"support calls". Employees have little room to do anything else on the side. The 
"shmucks" are not poorly paid -- the wages are relatively high for their 
country. Most of these "low-paid shmucks" can afford personal servants at home.

And their command of the English language is excellent. I'd like to point out 
the humorous contrast between their excellent English skills and the English in 
your rant :-).




----- Original Message ----
From: RandallM <randallm () fidmail com>
To: funsec <funsec () linuxbox org>
Sent: Wed, August 11, 2010 11:16:26 AM
Subject: [funsec] only cause i'm frustrated

just had to RANT cause of an incident with our own problem:

I would bet a weeks pay that at anyone so-called "Call centers" over
in India that some poorly paid smuck is "multitasking" with "Dell
support calls", "Clickjacking work" and doing some "desktop
publishing" jobs for some graphics company here all of his 14 hr day
at the office.

-- 
been great, thanks
RandyM
a.k.a System
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