Re: 911 Operator Found Guilty Of Willful Neglect

["William Lefkovics" <william () emailonastick com>]

I think more often I hear 'feel good' stories of young children (like 4 or 3
or even 2) calling 911 and saving the day.
This seems to be more of an isolated incident.

And I hope the operator is reasonably punished and the case serves as an
example or training tool for other 911 operators.


-----Original Message-----
From: funsec-bounces () linuxbox org [mailto:funsec-bounces () linuxbox org] On
Behalf Of Juha-Matti Laurio
Sent: Monday, January 21, 2008 5:05 AM
To: funsec () linuxbox org
Subject: [funsec] 911 Operator Found Guilty Of Willful Neglect

> From the eFluxMedia article:

"The 911 operator who refused to respond to an emergency call made by a
5-year old boy was found guilty by a Detroit jury on Friday, and faces up to
one year in jail for willful neglect of duty and misdemeanor. Sharon
Nichols, 45, will be sentenced on March 11. "
--clip--

"Nichols claimed in her testimony she could not hear the boy very well and
she thought it was all a prank, but the young boy, now 7, said the operator
hang up on him after accusing him of playing games.

The incident took place on February 20, 2006, when Robert Turner, then 5,
called 911 after his mother, Sherrill Turner, 46, collapsed unconscious in
her home in Detroit. Sharon Nichols took the call, but assumed it was a
prank and did not bother to send somebody to check up the situation.
The boy's mother was found dead three hours later, after heart complications
occurred."

More at
http://www.efluxmedia.com/news_911_Operator_Found_Guilty_Of_Willful_Neglect_
13006.html

An older USA Today reference from 2006:
Boy's 911 calls dismissed as jokes
http://www.usatoday.com/news/nation/2006-04-09-911-call_x.htm

It's worth of noticing that the boy was five years old during the case in
2006.

As non-US citizen I'm interested in to hear some comments about the local
911 culture.

Juha-Matti

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