funsec mailing list archives
[privacy] Customer Data Stolen at Indian Call Centers
From: "Fergie" <fergdawg () netzero net>
Date: Wed, 4 Oct 2006 19:05:25 GMT
Via SC Magazine Online. [snip] Employees in outsourced call centres are stealing sensitive customer data and selling it on the black market, an investigation has found. Staff in call and other data processing centres in India are taking customer information - such as credit card data, passport and driving licence numbers and personal banking details - and selling it "to the highest bidder" leaving corporations open to legal liability. The Payment Card Industry Data Security Standard (PCI DSS) - adopted by the major credit card brands - requires organisations to monitor outsourcing service providers and states they are liable for fines if that provider compromises their data. [snip] More: http://www.scmagazine.com/uk/news/article/596745 - ferg -- "Fergie", a.k.a. Paul Ferguson Engineering Architecture for the Internet fergdawg(at)netzero.net ferg's tech blog: http://fergdawg.blogspot.com/ _______________________________________________ privacy mailing list privacy () whitestar linuxbox org http://www.whitestar.linuxbox.org/mailman/listinfo/privacy
Current thread:
- [privacy] Customer Data Stolen at Indian Call Centers Fergie (Oct 04)