Re: Mortgage.com Notifies Customers of Data Privacy Breach

[Jeff Kell <jeff-kell () utc edu>]

Fergie wrote:

> Many times after we run a story, Security Fix readers write in to
> tell us about related incidents. This morning I received an e-mail
> from a Virginia woman who was recently notified by her mortgage
> company that it had somehow lost track of a backup tape containing
> the names, account information, payment history and Social Security
> numbers of more than 2 million customers. 

> The company -- Troy, Mich.-based ABN-AMRO Mortgage -- said the tape
> was lost while being transported by a DHL courier en route to credit
> reporting company Experian.

And the tape has been found at the same DHL depot.

A letter dated Dec 16 2005 "We are writing to let you know that a
computer tape containing information about you and your mortgage account
with ABN AMRO Mortgage Group, Inc. has been lost while being transported
by DHL courier service to a credit reporting company".

A follow-up dated Dec 22 2005 "I am happy to tell you that this tape has
been found in the same DHL facility from which it was last tracked.  DHL
told us that the package was found without the original airbill".

Jeff (a customer)



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