Full Disclosure mailing list archives
Re: is my ISP lying or stupid?
From: Valdis.Kletnieks () vt edu
Date: Fri, 16 Mar 2012 18:01:44 -0400
On Fri, 16 Mar 2012 21:18:36 -0000, James Condron said:
Just get on with your life and admit they're lying to you and couldn't give a fuck whether you know it or not.
Something to keep in mind is that big customers call their provider of bit-pipe a "carrier". If you call it an ISP, you're almost by definition a small fish. And the profit margin on small fish is pretty low - even at the pay scales for call centers outsourced to Bangalore or Nairobi, a *single* support call from a small-fish subscriber can easily wipe out the ISP's profit for that customer for the year if it drags on too long or escalates to an engineer that has a clue. That's why they'll do almost anything to get rid of you whe you call...
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Current thread:
- is my ISP lying or stupid? Jerry dePriest (Mar 16)
- Re: is my ISP lying or stupid? Julius Kivimäki (Mar 16)
- Re: is my ISP lying or stupid? rancor (Mar 16)
- Re: is my ISP lying or stupid? James Condron (Mar 16)
- Re: is my ISP lying or stupid? Valdis . Kletnieks (Mar 16)
- Re: is my ISP lying or stupid? gold flake (Mar 16)
- Re: is my ISP lying or stupid? James Condron (Mar 16)
- Re: is my ISP lying or stupid? Nick FitzGerald (Mar 16)
- Re: is my ISP lying or stupid? Peter Maxwell (Mar 17)
- Re: is my ISP lying or stupid? Thor (Hammer of God) (Mar 17)
- Re: is my ISP lying or stupid? Dave (Mar 18)
- Re: is my ISP lying or stupid? Peter Maxwell (Mar 18)
- Re: is my ISP lying or stupid? Valdis . Kletnieks (Mar 18)
- Re: is my ISP lying or stupid? James Condron (Mar 18)
- Re: is my ISP lying or stupid? Lee (Mar 18)
- Re: is my ISP lying or stupid? _ (Mar 21)
- Re: is my ISP lying or stupid? Peter Maxwell (Mar 18)