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RE: Support_388945a0 account in Win XP/2003


From: "Aditya Deshmukh" <aditya.deshmukh () online gateway strangled net>
Date: Fri, 2 Dec 2005 10:38:36 +0530


That is a "help and support account" that you should disable.
Also set very long random password and forget it.
I prefer simply delete it. Good choice?

But I heard a rumours that this account can be activated remotely 
without user's aware decision and used for Remote Assistance (e.g. 
capturing a screen and even controlling input).

I would not know about this unless I test it out, but from the top 
of my mind : you have to start the service for something like this

Deleting it might cause problems "help and support" 
just deny the account all kinds of privs and it would no longer matter. 


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