Firewall Wizards mailing list archives
RE: UPS Worldship connection problems with new firewall device
From: "Paul Melson" <pmelson () gmail com>
Date: Fri, 26 Aug 2005 15:22:18 -0400
Ask UPS technical support for a description of ports that need to be allowed both outbound and inbound. But don't let them sell you on '1024-65535 both directions.' That's an answer that vendors that 1) write crappy applications and 2) don't know the workings of said crappy applications give to customers in the hope that it doesn't matter. Following that, the next step is to turn up firewall logging and/or a sniffer and see what the Worldship client is trying to connect to that it can't. With SonicWall boxes, things like PortShield or web proxy settings could potentially disrupt this type of traffic even if the access rules don't explicitly prohibit them. Also, if Worldship uses any sort of VPN tunneling, like PPTP/L2TP/IPSec, the firewall might be disrupting that - trying to respond to key exchange requests instead of forwarding them on, etc. PaulM -----Original Message----- Since I don't see any documentation on this Sonicwall TZ170 to do the adding of .exe files to the firewall that supports this method. I am uncertain though, whether my firewall rules have something to do with it? AFAIK, other services such as mail, terminal services are working fine except for this one. One odd thing that puzzles me is that if my boss brings this laptop to his house and connect it to his Home network through his router, he could connect to UPS and be able to do work and send info in a bi-directional manner. Whereas, if he returns to the office he gets an Error Code 53670 which according UPS has something to do with our firewall and dns resolution. I have attempted and failed to enable this feature and am hoping that maybe someone may have encountered this problem in the past who may have the solution. _______________________________________________ firewall-wizards mailing list firewall-wizards () honor icsalabs com http://honor.icsalabs.com/mailman/listinfo/firewall-wizards
Current thread:
- UPS Worldship connection problems with new firewall device Servie Platon (Aug 26)
- RE: UPS Worldship connection problems with new firewall device Bruce Smith (Aug 28)
- RE: UPS Worldship connection problems with new firewall device Paul Melson (Aug 28)
- RE: UPS Worldship connection problems with new firewall device List Account (Aug 28)
- RE: UPS Worldship connection problems with new firewall device Servie Platon (Aug 29)
- <Possible follow-ups>
- RE: UPS Worldship connection problems with new firewall device Chris Hunhoff (Aug 29)