Re: Desktop & Cloud Backups

["Menne, Michael S" <000002306ce3cd04-dmarc-request () LISTSERV EDUCAUSE EDU>]

I recently did a fresh install of Windows 10 20H2 and discovered that Documents, Desktop, etc. have been moved to the 
OneDrive Sync folder by default if Sync is setup.  I don’t know when they made this change.  I made the change manually 
on another computer following this by moving the folder locations.

It would be nice for Microsoft to go one step further and just sync the entire profile folder to OneDrive.

I investigated other solutions in the past, but since we pay for OneDrive with our M365 licensing, the need/benefit did 
not outweigh the cost of these other services.

OneDrive has individual file history so we haven’t investigated the need to backup OneDrive.  If the entire OneDrive 
folder is corrupted by Ransomware, I’ve heard that it is possible for Microsoft to recover the whole thing (though it 
wasn’t easy or pretty from an individual user perspective). OneDrive is constantly evolving, so they may have now 
provided tools to do this from an end user or tenant admin perspective.

Our Service Desk is responsible for all end-user assistance for things such as this.


Michael Menne, CISSP
Chief Information Security Officer
IT Solutions Information Security
Minnesota State University, Mankato
Phone:  (507) 389-5705
Cell: (507) 405-0717
https://mankato.mnsu.edu/cyberaware

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From: The EDUCAUSE Security Community Group Listserv <SECURITY () LISTSERV EDUCAUSE EDU> on behalf of Shannon Ortiz 
<ortiz () FORDHAM EDU>
Reply-To: The EDUCAUSE Security Community Group Listserv <SECURITY () LISTSERV EDUCAUSE EDU>
Date: Monday, February 15, 2021 at 12:41 PM
To: "SECURITY () LISTSERV EDUCAUSE EDU" <SECURITY () LISTSERV EDUCAUSE EDU>
Subject: [SECURITY] Desktop & Cloud Backups

We are looking at what it would take to implement desktop (and laptop) backups for our end users.  With the threat of 
ransomware continuously looming and a mindset on an optimal BC/DR stance, it seems only prudent to consider this 
seriously.

For those that may not provide desktop backups and use Google Drive or Microsoft OneDrive we would like to know how you 
have that configured too.

We would like to know the following:
·  Are you providing desktop backup services?
·  On-premises or 3rd party SaaS solution?
·  Who is footing the bill?  IT, individual department(s), end-users?
·  What vendor/product are you using and why?
·  Do you have personnel assigned to assist with installs, usage, and/or file recovery, or are your end-users on their 
own?
·  Are you mandating or enforcing desktop backup enrollment?
·  How long did the adoption take and at what % of your end-users took advantage of this service?
·  For Google Drive or Microsoft OneDrive, do you have any backup services for them, such as Backupify?
·  Are there any gotchas such as data retention/compliance considerations, or anything else that we should know?
Thank you again,
Shannon
__________________________________
Shannon L. Ortiz, CISSP, CISM, C|CISO
Fordham IT
Director of IT Security
ortiz () fordham edu<mailto:ortiz () fordham edu>
(718) 817-3799
__________________________________

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