Educause Security Discussion mailing list archives
Re: Ransomware Playbook
From: "Oberlin, Craig" <coberlin1 () CCCD EDU>
Date: Fri, 4 Oct 2019 17:03:02 +0000
John, My thanks and I would appreciate copies as well. Craig Craig Oberlin, CISSP Sr. Director IT, Users Services & Chief Information Security Officer Coast Community College District P 714.438.6808 coberlin1 () cccd edu<mailto:coberlin1 () cccd edu> [coast] From: The EDUCAUSE Security Community Group Listserv [mailto:SECURITY () LISTSERV EDUCAUSE EDU] On Behalf Of Babak Oskouian Sent: Friday, October 4, 2019 9:49 AM To: SECURITY () LISTSERV EDUCAUSE EDU Subject: Re: [SECURITY] Ransomware Playbook Hi John, It goes without saying that you and your team must have done a tremendous amount of work to put these playbooks together and it is very generous of you to be willing to share them with the community. So, thank you very much indeed. Babak Babak Oskouian, Ph.D. | Director of Networking and Infrastructure Mills College | 5000 MacArthur Blvd | Oakland, CA 94613-1301 Office: Stern Hall 007; Phone: 510-430-2224 <tel:510-430-2224> On Fri, Oct 4, 2019 at 4:47 AM John Ramsey <jramsey () studentclearinghouse org<mailto:jramsey () studentclearinghouse org>> wrote: Everybody, The interest in playbooks, especially ransomware, is great to see (as playbooks are time consuming to create and there aren’t enough hours in the day as it is). I’ve been through a few ransomware incidents, so the playbook is battle ready. However, as some have pointed out, you’ll want to customize to your organization where applicable. When my team creates playbooks, our goal is to keep it simple and flexible and easy to follow (versus flipping back and forth as you might in a plan.) The first page is almost always how to easily and quickly contain and then triage. Once that is done, the rest is post event activities. If you have any questions, please don’t hesitate to ask me. Since the NSC is a third-party service provider for most of you, I’m happy to share what we’re doing in order to further gain your confidence in our processes to protect your data. At the end of the day, we’re one team! We also have other playbooks that I’m happy to share (maybe it makes sense for Educause or REN-ISAC or both to post what all of us are willing to share amongst ourselves. Then we’ll have a pretty robust set to select from and modify as appropriate). Here are some others that we have finalized: 1. Notifications and Escalations Playbook. This walks through the first six hours of an incident in 30-minute increments indicating what each stakeholder is doing as well as what message gets communicated and to whom. 2. DDOS Playbook. Being one of the top attacks in the Education industry, this was one of the first ones we did. Internet 2 was kind enough to provide some guidance on the playbook (which we incorporated.) 3. Foreign Travel Playbook. Actions we take when somebody travels overseas and has the requirement to take a company device. 4. Incident Handling Checklists/Chains of Custody forms. 5. Network Compromise Playbook. 6. Spoofed URL Playbook. John John Ramsey, Chief Information Security Officer, National Student Clearinghouse Certified: CISSP, CISM, PMP, CSSLP, CRISC, CGEIT 2300 Dulles Station Blvd., Suite 220, Herndon, VA 20171 P: 703.742.4428 | http://www.studentclearinghouse.org<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.studentclearinghouse.org_&d=DwMFaQ&c=fH4LSaxSgjWoCqli9ejpOKSimqfdcqwvdi9ZfjV67eI&r=L2JLRtXHlhmcrIANbzJ5bJIItX7BypJgN7IAY1kklS0&m=0-1lrb9bNf5O_UNDlxFb2Xqz31Z6UafxAW4sVo70TsY&s=6KKsFoIKTYgAD7pi6C5TjYlGRwjXxnpP9eNEoUg6tCk&e=> Read the Clearinghouse Today Blog<https://urldefense.proofpoint.com/v2/url?u=https-3A__nscblog.org_&d=DwMFaQ&c=fH4LSaxSgjWoCqli9ejpOKSimqfdcqwvdi9ZfjV67eI&r=L2JLRtXHlhmcrIANbzJ5bJIItX7BypJgN7IAY1kklS0&m=0-1lrb9bNf5O_UNDlxFb2Xqz31Z6UafxAW4sVo70TsY&s=br2kQUxQhQEaZoZzMS3ZTNXObY1JGi_7GUtwR3uC7kg&e=> Winner “2016 When Work Works” & “Excellence in Work-Life Balance” ********** Replies to EDUCAUSE Community Group emails are sent to the entire community list. 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Current thread:
- Re: Ransomware Playbook, (continued)
- Re: Ransomware Playbook Barton, Robert W. (Oct 04)
- Re: Ransomware Playbook Frank Barton (Oct 04)
- Re: Ransomware Playbook John Ramsey (Oct 04)
- Re: Ransomware Playbook Jeremy Livingston (Oct 04)
- Re: Ransomware Playbook Chad Tracy (Oct 04)
- Re: Ransomware Playbook Mansfield, Kenneth C (Oct 04)
- Re: Ransomware Playbook Barton, Robert W. (Oct 04)
- Re: Ransomware Playbook randy (Oct 04)
- Re: Ransomware Playbook Pifer, Michael (Oct 04)
- Re: Ransomware Playbook Babak Oskouian (Oct 04)
- Re: Ransomware Playbook Oberlin, Craig (Oct 04)
- Re: Ransomware Playbook Jamie Schademan (Oct 04)
- Re: Ransomware Playbook John Ives (Nov 15)
- Re: Ransomware Playbook Sonder, Henk E. (Nov 15)
- Re: Ransomware Playbook John Ramsey (Nov 18)
- Re: Ransomware Playbook Dewight Fredrick Kramer (Oct 03)
- Re: Ransomware Playbook Ferland, William (Oct 04)
- Re: Ransomware Playbook Kellogg, Pete (Oct 04)
- Re: Ransomware Playbook Nick Lewis (Oct 04)