Re: incident response tracking software

[Andrew Weisskopf <aweissko () BINGHAMTON EDU>]

I have had significant success with Request Tracker (with and without the
incident response modules)  https://bestpractical.com/

--Andy

*Andrew Weisskopf*

*Director of Security Operations and Chief Information Security Officer*

*Binghamton University*

*http://www.binghamton.edu/its/ <http://www.binghamton.edu/its/>*


*Binghamton, NY  13902*

*(607) 777-6198 (W)*

*aweissko () binghamton edu <aweissko () binghamton edu>*


On Tue, Oct 2, 2018 at 2:39 PM Ford, Bryan <bryan.ford () ndus edu> wrote:

> Anyone using any Incident tracking software that you would recommend ?
>
> We are in the process of creating a Security Operation Center and are
> looking at any incident response tracking software.  Kind of curious on
> what works well, how simple and doesn’t work.
>
> Any insight would be appreciated.
>
>
>
> Thanks
>
> Bryan
>
>
>
> Bryan Ford
>
> Information Security
>
> NORTH DAKOTA
>
> University System
>
> Core Technology Services
>
> 4349 James Ray Drive
>
> Grand Forks, ND 58203
>
>    701.777.6484 (o)
>
>    cts.ndus.edu