Re: RESULTS: Survey about security maintenance windows

[Mark Monroe <markm196 () NETSCAPE NET>]

I missed the email before.. May not mean anything now, but here is our policy
http://www.umsl.edu/technology/About%20ITS/ITS%20Policies/ITS_Maintenance_Policy_March2010.pdf


Sent from my iPad

> On Jul 10, 2015, at 3:10 PM, Thomas Carter <tcarter () AUSTINCOLLEGE EDU> wrote:
>
> Attached is a quickly put together PDF of the results of this survey. No major surprises (except the response that 
> says IT doesn’t get any time off including holidays! Must be a big school with plenty of staff.)
>  
> My goal with this is to share with my campus leadership that a regular maintenance window is not an unusual request 
> and is part of good business practices.  Thank you everyone who responded; your answers were greatly appreciated.
>  
> Thanks,
> Thomas Carter
> Network & Operations Manager
> Austin College
>  
>  
> From: Thomas Carter 
> Sent: Monday, June 29, 2015 11:47 AM
> To: 'The EDUCAUSE Security Constituent Group Listserv'
> Subject: Survey about security maintenance windows
>  
> I put together a quick survey about maintenance windows for security issues. My definition of a maintenance window is 
> a time we can remove any IT system from service without prior notice or approval. We’re wrestling with the best 
> frequencies/times/days/etc and I wanted to see what was working for others. This is specifically about maintenance 
> when security fixes, patches/updates, firmware upgrades, etc are done.
>  
> The survey is here:
> https://www.surveymonkey.com/r/38JFPBX
>  
> I appreciate any input you can provide; responses will be kept confidential. If others are interested, I’ll summarize 
> the results here in a week or two.
>  
> Thanks,
> Thomas Carter
> Network & Operations Manager
> Austin College
> <MaintenanceWindowSurveyResults.pdf>