Re: password change issues

[Roger A Safian <r-safian () NORTHWESTERN EDU>]

Am I assuming the issue is the account is being locked out?  If so, do you have flexibility with the setting, and can 
you share them?

FWIW, we do not have an account lockout, so this is not an issue for us at this time.  Typically a user changes their 
password (we require an annual change) and the has to manually reconfigure all the services and devices where they had 
the old password saved.

From: The EDUCAUSE Security Constituent Group Listserv [mailto:SECURITY () LISTSERV EDUCAUSE EDU] On Behalf Of Mark 
Reboli
Sent: Tuesday, September 2, 2014 2:50 PM
To: SECURITY () LISTSERV EDUCAUSE EDU
Subject: [SECURITY] password change issues

I am looking for information on how people handle password change issues.  Here is my dilemma:



1.       A person changes their password on the system

2.       In short order with push and sync other devices (tablet, smart phone, etc) disable the person's account

3.       We enable the account by the user calling the helpdesk (we tell them to change other devices passwords and 
then enable them)
We hope they did not miss another push device or we have to repeat step 3.  Are others having this issue, how are you 
getting around all the byod devices that do constant syncs which disable accounts?


Thank you and sorry for the dual post.
m

[Description: MU Arches]
Mark Reboli
Network/Telcom Manager
Misericordia University
(570) 674-6753