Phishing E-mail Procedures

[Robert Meyers <remeyers () MAIL WVU EDU>]

I have been tasked with writing guidelines and procedures for an official process on how to handle inbound phishing 
and/or otherwise malicious e-mail. The bottom line is we will be asking our user to forward all such e-mail to a 
central account where we will check it for any further action.   Does anyone in the group have a similar process they 
could share? I'm in favor of continuing to tell users to delete the e-mails and go on about their business, but the 
task is on my desk.
 
Thanks
 
Bob
 
 
 
Robert E. Meyers,  Ms.Ed.
Educational Program Manager
  Office of Information Security
West Virginia University
office: (304) 293-8502
remeyers () mail wvu edu