Re: The role of communications in data loss/breach incidents

[Dave Kovarik <david-kovarik () NORTHWESTERN EDU>]

NU does... All incident notification with the outside world, including 
letters, information posted to the web,
communications to news outlets, etc. requires review/approval by General 
Counsel and University
Relations (our communications experts) before issuance.  Both Counsel & 
Relations personnel are standing
members of the incident response team.  One lesson learned: push the 
notification and news as quickly as you can.
Dave Kovarik
Northwestern University
847-467-5930
***

On 5/17/11 12:39 PM, Nicole Kegler wrote:
> Greetings everyone,
> Most of you understand the importance of communications in data loss 
> or breach incidents. This article that came out on a blog for crisis 
> communications experts focuses on the lack or ineffective use of 
> communications in these situations: 
> http://managingoutcomes.wordpress.com/2011/05/16/data-security-is-a-growing-crisis-risk/
>
> How many of you involve a communications director or manager in your 
> crisis or risk management plans?