Educause Security Discussion mailing list archives

Re: Stolen Laptops


From: Walter Petruska <wpetruska () USFCA EDU>
Date: Thu, 29 Jul 2010 11:03:21 -0700

And are you requiring the use of cable locks for laptops and computers
in public areas?

On 7/29/10, Kimberly Heimbrock <heimbrockk () nku edu> wrote:
Thanks to all for your input so far - just a little more background on what
we are dealing with at NKU...

Over the past 8-9 months we have had a LOT of theft on campus, particularly
laptops.  Overall, 36 laptops were stolen since last October (that I know
of) - likely by an internal staff member who has keys to lots of campus
areas and can go around unnoticed at night and on weekends.  Our biggest
concern has been the data within, not just the equipment.  We have been able
to prove that sensitive data resided on some of the systems - so yeah we are
on the breach reports :-(

As several posts have commented, a layered approach will be employed.  We
just implemented a new policy for all new laptops to be Encrypted with MS
Bitlocker, and are considering desktops too. Macs will be using Filevault as
soon as we test more completely.  We just licensed Identity Finder and will
be removing sensitive data - hopefully all over campus if we can get our
users to understand that they need to do so. We continue to increase
security cameras and electronic locks as budget permits.  Usually we are one
step behind the thieves!  As one advised, we may look into tracking cameras
too.

We will be investing in some sort of laptop tracking software, but not sure
yet which one.  We are leaning toward the tools that allow us to 'push' it
out to the systems, so we can make progress without having to touch 1200
laptops individually - which would never get done.  From a physical aspect,
we will be increasing laptop security education for employees, possibly
looking into physical etching, tags, or rfid's, etc.  All we need is
agreement and budget - easy right??!?  We have also added more cameras,
electronic door readers, etc.

I find that nearly all the time, users 1) do not think they have any
sensitive data; 2) it won't happen to them; and 3)don't care to spend time
or energy on security.  We are trying to push out awareness in heavy doses
but user behavior continues to be our biggest risk.

Hopefully we are close to catching the recent theft ring, but we will
continue with efforts to reduce the issue - especially with laptops.

Thanks again to all who posted...very helpful as always.


Kim Heimbrock
Director, IT Policy and Compliance
Northern Kentucky University
(859) 572-5139
heimbrockk () nku edu



-----Original Message-----
From: The EDUCAUSE Security Constituent Group Listserv
[mailto:SECURITY () LISTSERV EDUCAUSE EDU] On Behalf Of Ben Woelk
Sent: Thursday, July 29, 2010 1:10 PM
To: SECURITY () LISTSERV EDUCAUSE EDU
Subject: Re: [SECURITY] Stolen Laptops

To be more specific, we're requiring encryption on university owned or
leased laptops. We do not require it on personally owned laptops. We
discourage use of personally owned laptops to access university information
resources, but the responsibility for authorizing use of personal equipment
lies with the respective dean or VP. We do require documented technical
controls on ALL laptops that access Private or Confidential information.
(This information is in our Information Access and Protection
Standard--http://security.rit.edu/iap.html)

Ben Woelk '07
Policy and Awareness Analyst
Information Security Office
Rochester Institute of Technology
ROS 10-A204
151 Lomb Memorial Drive
Rochester, New York 14623
585.475.4122
585.475.7920 fax
ben.woelk () rit edu
http://security.rit.edu/dsd.html

Become a fan of RIT Information Security at
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-----Original Message-----
From: The EDUCAUSE Security Constituent Group Listserv
[mailto:SECURITY () LISTSERV EDUCAUSE EDU] On Behalf Of Chris Green
Sent: Thursday, July 29, 2010 12:02 PM
To: SECURITY () LISTSERV EDUCAUSE EDU
Subject: Re: [SECURITY] Stolen Laptops

http://www.educause.edu/sites/default/files/library/presentations/SEC10/SESS11/SPC%2B2010%2Bdisk%2Bencryption%2B-%2Ball.pdf
slide 16 is what we did and now do. A big pain point was a lot of personally
owned approved devices for work and needing to support encryption on those.

There's nothing like bricking an associate dean's brand new "I want to watch
movies on a plane and keep up with my UAB work that may include sensitive
email"  $300 netbook right before a month long trip to France.

Don't require it:  Expect the edge cases not to do it.   Require it:  Expect
a painful process dealing with edge cases if you don't have a fairly locked
down set of hard ware platforms.

-----Original Message-----
From: The EDUCAUSE Security Constituent Group Listserv
[mailto:SECURITY () LISTSERV EDUCAUSE EDU] On Behalf Of SCHALIP, MICHAEL
Sent: Wednesday, July 28, 2010 9:16 AM
To: SECURITY () LISTSERV EDUCAUSE EDU
Subject: Re: [SECURITY] Stolen Laptops

Are your institutions "encouraging encryption" on laptops, or "requiring
encryption" on laptops?  We're moving to Symantec Endpoint Encryption (it
was GuardianEdge, but they got bought by Symantec - which is actually good
for us, since we use Symantec Altiris, SEP, etc.) and will be doing full
disk encryption on any/all non-instructional (student use) laptops.....

M

-----Original Message-----



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