Site Book Template

[Paul Lepkowski <peliso () RIT EDU>]

Hi,

 

We are looking to develop a site book template.  It would be a documentation
book with configuration and restoral information needed in order to support
or restore a service.  System and application administrators would be
required to maintain this document.  I'm wondering if anyone has any
examples of a site book template that they would be willing to share?
Currently, our draft version includes sections on:

 

General:

 

-              Support contacts (i.e. application business owner,
application technical administrator, vendor phone numbers and contract
numbers)

-              Documentation and diagram of the architecture, including
interconnections (data inflows and outflows)

-              Software inventory and versions

 

Procedures:

 

-              Standard operating procedures (including monitoring,
alarming, logging, backups, data retention, accounts and authorizations)

-              Test procedures (including areas within standard operating
procedures)

-              Disaster recovery procedures (i.e. emergency access,
service/application/data restoral)

 

Configurations:

 

-              Configurations

-              Notable changes or customizations to base configurations

-              

 

Compliance:

 

-              Security checklists (compliance with security standards)

-              Identification of sensitive information and transactions

 

Does anyone have any suggestions on other items to include in the template?

 

Thanks,

Paul

 

Paul Lepkowski, CISSP, GIAC-GPEN

RIT Information Security Office

Enterprise Information Security Lead Engineer

Staff Council Representative

 

Rochester Institute of Technology

Ross 10-A200

151 Lomb Memorial Drive

Rochester, NY 14623

(585) 475-6972

 <mailto:paul.lepkowski () rit edu> paul.lepkowski () rit edu

 

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