Re: ISP for Residence Halls

["Consolvo, Corbett D" <cc72 () TXSTATE EDU>]

Anna,
I have worked in both outsourced (2000 beds) and in-house (6500 beds) situations.  The outsourcing experience for us 
was financially cheaper but the service and support levels were much poorer.  In my current environment we also have an 
example of bringing an outsourced apartment complex on to the in-house network, the students have reported a much more 
positive experience since the move.  In short, my experience has been that outsourcing has not been worth the financial 
savings.

Corbett Consolvo
Texas State University

From: The EDUCAUSE Security Constituent Group Listserv [mailto:SECURITY () LISTSERV EDUCAUSE EDU] On Behalf Of Biggers, 
Anna L.
Sent: Monday, March 16, 2009 3:37 PM
To: SECURITY () LISTSERV EDUCAUSE EDU
Subject: [SECURITY] ISP for Residence Halls

I am interested in the possibility of contracting with an external service provider for network in the residence halls. 
 As the number of copyright violations grows, ISPs will probably be held accountable to a greater degree in the future. 
 I wonder if it is feasible to move that burden off campus.  Or perhaps you have done this for other reasons.  Does 
anyone have experiences to share?

What was your situation?
What was your process?
Was there push-back from any areas?
Does it have ramifications to other services by not having them "on-campus"?


Thank you,
Anna Biggers
Director of Business Strategy
University of Oklahoma
abiggers () ou edu<mailto:abiggers () ou edu>
405-325-8586


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