Educause Security Discussion mailing list archives
Re: HIPAA Secure Call Tracking Software
From: Matthew Dalton <daltonm () OHIO EDU>
Date: Tue, 28 Oct 2008 16:06:52 -0400
-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Ed, Do you have experience with them from a HIPAA perspective? That sounds interesting, but I am interested in those with proven track records in this space at the moment. Matthew Ed Nila wrote:
They develop call center solutions which includes call tracking/call recording systems Ed ------------------------------------------------------------------------ *From:* The EDUCAUSE Security Constituent Group Listserv [mailto:SECURITY () LISTSERV EDUCAUSE EDU] *On Behalf Of *Peters, Kevin *Sent:* Tuesday, October 28, 2008 12:42 PM *To:* SECURITY () LISTSERV EDUCAUSE EDU *Subject:* Re: [SECURITY] HIPAA Secure Call Tracking Software Clarification, please? Call tracking as in call recording or call management track phone numbers? Kevin Peters IT Manager The Ohio Lottery ----- Original Message ----- From: The EDUCAUSE Security Constituent Group Listserv <SECURITY () LISTSERV EDUCAUSE EDU> To: SECURITY () LISTSERV EDUCAUSE EDU <SECURITY () LISTSERV EDUCAUSE EDU> Sent: Tue Oct 28 15:39:39 2008 Subject: Re: [SECURITY] HIPAA Secure Call Tracking Software Mathew, I have an acquaintance that specializes in this type of application/system. If you don't mind I would like pass on your contact information so he could share his systems with you. Ed Nila -----Original Message----- From: The EDUCAUSE Security Constituent Group Listserv [mailto:SECURITY () LISTSERV EDUCAUSE EDU] On Behalf Of Matthew Dalton Sent: Tuesday, October 28, 2008 6:46 AM To: SECURITY () LISTSERV EDUCAUSE EDU Subject: [SECURITY] HIPAA Secure Call Tracking Software All, One of our HIPAA Covered Entities is looking at implementing a call tracking software package to facilitate better service. I was wondering if any body has one that they would particularly recommend, or even ones that we should stay away from. Thanks!
- -- Matthew Dalton Director of Information Security Office of Information Technology HDL Center 173G Phone: 740-597-1914 -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.7 (MingW32) Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org iD8DBQFJB3DcVKUofGqW+twRApKsAKCWLAUPAsTrnRe9x3WlaYKNvNG4YACfWSGL tAFT6WkpNBO/kqqejXVYqiM= =kHF7 -----END PGP SIGNATURE-----
Current thread:
- HIPAA Secure Call Tracking Software Matthew Dalton (Oct 28)
- <Possible follow-ups>
- Re: HIPAA Secure Call Tracking Software Ed Nila (Oct 28)
- Re: HIPAA Secure Call Tracking Software Peters, Kevin (Oct 28)
- Re: HIPAA Secure Call Tracking Software Ed Nila (Oct 28)
- Re: HIPAA Secure Call Tracking Software Matthew Dalton (Oct 28)
- Re: HIPAA Secure Call Tracking Software Matthew Dalton (Oct 28)