Re: Change Tracking

[Dan Roberts <ddrobert () KENT EDU>]

Are you looking for a system to simply document your changes, or are you
looking for an audit piece too?  I concur RT is a nice solution for the
former, but the latter would require something like Tripwire.  Tripwire has
products and professional services to assist with developing and
implementing a complete change management process using ITIL guidelines.

Dan Roberts
Office of Security and Compliance
Information Services Division
Kent State University

330-672-5373
ddrobert () kent edu

"Wright, Sallie F" <sallie.wright () OKSTATE EDU> wrote on 12/07/2005 03:33:19
PM:

> I really want something for change tracking.  We are implementing
> projects where people from multiple departments are co-managing and it
> is causing some issues.   Could this product be used to track changes to
> the firewall or ips system?
>
> Sallie Wright
> Oklahoma State University
> Office of Information Technology Systems Security
> 417 Classroom Building
> Stillwater, Oklahoma
> 405 744 2752
>
> Important Notice: This email is confidential, may be legally privileged,
> and is for the intended recipient only. Access, disclosure, copying,
> distribution, or reliance on any of it by anyone else is prohibited and
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>
>
> -----Original Message-----
> From: Mark S. Bruhn [mailto:mbruhn () INDIANA EDU]
> Sent: Wednesday, December 07, 2005 2:25 PM
> To: SECURITY () LISTSERV EDUCAUSE EDU
> Subject: Re: [SECURITY] Change Tracking
>
> We use RT for IT/security incident tracking.  It works pretty well.  (We
> do
> not use the RTIR incident response version).
> M.
>
>
> --
> Mark S. Bruhn
>
> Associate Vice President for Telecommunications
> Chief IT Security and Policy Officer
> Indiana University
>
>
>
> > From: Russell Fulton <r.fulton () AUCKLAND AC NZ>
> > Organization: The University of Auckland
> > Reply-To: The EDUCAUSE Security Discussion Group Listserv
> > <SECURITY () LISTSERV EDUCAUSE EDU>
> > Date: Thu, 8 Dec 2005 09:21:42 +1300
> > To: <SECURITY () LISTSERV EDUCAUSE EDU>
> > Subject: Re: [SECURITY] Change Tracking
> >
> > RT?
> >
> > http://www.bestpractical.com/rt/
> >
> > Wright, Sallie F wrote:
> > > I am looking for freeware to do change management/tracking.  Any
> ideas?
> > > Sallie Wright
> > > Oklahoma State University
> > > Office of Information Technology Systems Security
> > > 417 Classroom Building
> > > Stillwater, Oklahoma
> > > 405 744 2752
> > >
> > > Important Notice: This email is confidential, may be legally
> privileged,
> > > and is for the intended recipient only. Access, disclosure, copying,
> > > distribution, or reliance on any of it by anyone else is prohibited
> and
> > > may be a criminal offense. Please delete if obtained in error and
> email
> > > confirmation to the sender.