Educause Security Discussion mailing list archives
Re: questions re Microsoft updates?
From: Melissa Guenther <mguenther () COX NET>
Date: Wed, 14 Apr 2004 07:17:07 -0700
I've always believed in a time of change, you can never over communicate. If an incident occurs, I hear about it on radio and television, read about it in the paper and other media channels. A more proactive approach by using multiple communication channels is a prudent step in prevention and protection. I think a more aggressive communication plan should be considered to communicate the patches availability. Some individuals will read email and usually update immediately - the ones I am concerned about, and affect all, are the ones that are (1) too busy (2) have too many emails in their inbox and or (3) are insensitive to the importance of updating. (there are probably more categories) I am familiar with the following 7 step process - don't know if all steps should be considered. I do, however, think steps 2, 3, 4, 5 and 7 are. 4Step 1: Discovery 4Step 2: Identify Target Audiences 4Step 3: Setting Goals 4Step 4: Identify Types of Information Needed by Target Audiences (some audiences need just the "facts", others want more of a technical spin) 4Step 5: Identify Communication Vehicles ( get creative) 4Step 6: Create a Matrix 4Step 7: Specify the Evaluation Method -------Original Message------- From: The EDUCAUSE Security Discussion Group Listserv Date: 04/13/04 15:08:16 To: SECURITY () LISTSERV EDUCAUSE EDU Subject: Re: [SECURITY] questions re Microsoft updates? Doug Pearson wrote:
Dear all, The REN-ISAC participates in a daily cybersecurity status conference call
with other ISACs, US-CERT, and DHS. This Friday, the group will be joined by representatives from Microsoft to discuss the April Windows security updates I can take questions you have regarding the updates to the call, and will report back.
If you haven't checked the updates - published today - you probably should
Several are critical.
http://www.microsoft.com/security/security_bulletins/200404_windows.asp
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Current thread:
- questions re Microsoft updates? Doug Pearson (Apr 13)
- <Possible follow-ups>
- Re: questions re Microsoft updates? Ariel Silverstone (Apr 13)
- Re: questions re Microsoft updates? Jon Mitchiner (Apr 13)
- Re: questions re Microsoft updates? Berbeco, Robert W (Apr 13)
- Re: questions re Microsoft updates? Brent Sweeny (Apr 13)
- Re: questions re Microsoft updates? Niedens, Travis (Apr 13)
- Re: questions re Microsoft updates? Gary Flynn (Apr 13)
- Re: questions re Microsoft updates? Scott Fendley (Apr 13)
- Re: questions re Microsoft updates? Scott Fendley (Apr 13)
- Re: questions re Microsoft updates? Melissa Guenther (Apr 14)