BreachExchange mailing list archives
Data Breaches Affect Credit Unions More Compared to Large Banks
From: Audrey McNeil <audrey () riskbasedsecurity com>
Date: Tue, 13 Jan 2015 20:10:20 -0700
http://www.financialbuzz.com/data-breaches-affect-credit-unions-more-compared-to-large-banks-technology-201894 The breach of data at retailers like Staples (NASDAQ: SPLS),Target (NYSE: TGT) and Home Depot (NYSE: HD) have a crippling effect on the member services of the credit unions, as per the opinion voiced by Jim Nussle, the Chief Executive Officer of Credit Union National Association. Context According to Nussle, the expense of ensuring the privacy of customers post breaches is the responsibility of non-profit financial institutions. He said that breach in data is one of two very important issues that his organization wants to bring to the attention of Congress. The industry will pay first and subsequently wait to be reimbursed. The situation must change for smaller organizations like community banks and credit unions. Both Nussle and the Chief Executive Officer of Mountain West Credit Union Association, Scott Earl agreed that there can be a serious constituent impact. Earl is also the President of the Association. Nussle added that he had previously spoken to credit union CEO whose organization was forced to reissue its cards three times in 2014. He believes that hackers must have targeted customers who had shopped at Jimmy John, Home Depot and Target on the same day. Hard expenses According to Earl, issues with breach of data can involve serious cost. He said that his organization has not found a method to recoup costs within the time and to deal with the breaches to protect members. Such expenses are funneled out of funds, which can be utilized to offer services to its members. The Desert School Credit Union, in 2013, was forced to reissue about 40,000 credit and ATM cards after a data breach, as admitted by Kathy Graham, the Union's Vice President of Marketing. The expense was not the substitution of credit cards, but the amount of money lost in fraudulent activity and the quantum of money that was lost in reimbursing its clients. According to Graham, the Desert Schools subsequently took a proactive approach, and soon deployed a number of newer technologies to monitor the accounts. When these systems came in place, the data breaches, which occurred in 2014 required much fewer cards to be reissued. CUNA, which claims to represent almost 90 percent of total US credit unions numbering almost 6,700, has plans to push the issue to the Congress and also seek the legislation to protect the values of members. The Dodd-Frank legislation also impacts the credit unions.
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- Data Breaches Affect Credit Unions More Compared to Large Banks Audrey McNeil (Jan 19)