AU - Telstra incorrectly addresses 10% of 2 million bills

[alton blom <altonius () gmail com>]

Telstra will today start contacting customers affected by a recent
mail-merge error involving a letter explaining upcoming fixed line price
changes.

An error in a mailing list has meant around 220,000 letters with incorrect
addresses were mailed out, including 23,500 letters involving customers with
silent lines.

http://www.telstra.com.au/abouttelstra/media-centre/announcements/telstra-advising-customers-of-mail-out-issue.xml

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